Online Support V2

Preview The Online SupportBuy The Online Support For Only $20

 

Online Support Complete Chat System V2 is the new version of very loved Online Support System. This new version comes with 4 different client side skin, multi-language support (English, Italian, Turkish, Spanish, German, Russian, Greek and so on), censorship for unwanted words and ability to change client side interface width and height.

 

This is a very advanced and creative complete bundle. It will help you to communicate with your visitors online. You can contact with your visitors in real time. System also can send chat logs through email to your visitors. You can also use your adverts on visitor’s side chat screen and earn more with this online support chat system.

 

Works With

HTML pages, PHP pages, CSS pages, WordPress, and so much more

 

Browser Support

* Internet Explorer 7, Internet Explorer 8, Internet Explorer 9
* Firefox 2, Firefox 3, Firefox 4
* Safari 4, Safari 5
* Opera
* Chrome

 

Looks exactly the SAME in all browsers

Don’t forget to rate 🙂

 

Features

 

Brand New Features of V2

 

* Multi-Language Support (English, Italian, Turkish, Spanish, German, Russian, Greek and more)
* Client Side 4 skins (Regular, Blue, Orange, Light)
* Client Side customizable width and height

* Option to add your logo for client side interface
* Censorship method to censor any unwanted words.

 

Super Admin

 

Super Admin is you as the site or company owner. Here are some fantastic features for super admins.

• * You can add or remove chat admins (Chat admins are your person who will chat with your visitors)
• * You can add chat admins.
• * You can add unlimited chat admins
• * You can check admins login-logout times
• * You can check admin’s performance
• * You can check all the chat logs
• * You can specify admin’s password
• * You can set server refresh time
• * You can set window close time after chat

• * You can set font-colors for both of admins and visitors
• * You can set font-size for both of admins and visitors
• * You can add/remove adverts and your advertising link
• * You can set button-texts, input-texts
• * You can embed your special character and use the system in your own language with your special characters.
• * You can enable/disable sending chat logs to visitor if they want to receive the chat log.

Super Admin Security : Super Admin security use password protect folder system. Only super admins can reach the contents for super admins

 

Admin

 

Admins are the people who chat with your visitor. You can choose people as admins or you can work as admin yourself. Here are the features of admins

 

• * Admins can only login with their usernames and passwords
• * Admins can see new visitor in chat and communicate with visitors
• * Admins can help your visitors by chat
• * Admins can support your visitors

• * For any reason, if your visitor say something bad, admin can kick the user

Explanation of Kicking System : If any of your visitor use an inappropriate words or unkind actions admins can kick the user out of the chat. However, super admins can read the chat logs and see if the admin were right or wrong for kicking. Super admin can see all chat logs included kicked visitors chat logs.

 

• * Admins can end a chat if when conversation ended
• * MULTI ADMIN SUPPORT : For one visitor, more than one admin can answer.

 

Explanation of Multi Admin Support System : Let’s say you have two chat admin. One is in your technical department and other is working in sales department. When your client talks to your technical admin, your client may want to learn more details about prices and want to talk to sales department too. In the same chat screen, your other admin (sale department in this example) can join the chat and assist to your visitors. Multi admin support will help your visitors a lot.

 

• * Admins can see all active visitor chats and join their conversation.
• * Admins can see all active visitor chats and assist them.

 

Admin Security : Admin security uses server side password-username based protection. This way, only your admins can answer your visitor’s chats and assist your visitors.

 

Visitors

 

Visitors are the people who use your chat system from your website. Here are the features for visitors.

 

• * Visitors can login to chat with a name and email address
• * Email section in the login screen uses email validation (Only a valid email address can login).

• * Visitors can receive chat logs after the chat

 

 

Visitor Security : All the chat logs of visitors are saved for security reasons. Only visitors who has valid email address can login and receive their chat logs. Otherwise chats logs are only reachable from super admins.

General Features

 

Web

 

For the web, there is a special banner system. You can integrate it easily to your website. Features of this system are ;

 

• * This banner automatically shows admins status
• * When you have an admin online banner automatically sets itself to Online
• * When all of your admins log out banner automatically sets itself to Offline
• * When banner is online, it gives a link to start the chat
• * Chat will start in new fixed size window
• * When banner is offfline, banner link is disabled automatically
• * You can change the banner position with CSS easily
• * Also banner graphic is included as Layered PSD and PNG formats

You only need to intagrate this into your own web page. System do the rest automatically.

 

Interface

 

There are many options you can change about interface

 

• * You can set text colors
• * You can set button names (i.e. Close Button)
• * You can set information texts (i.e. Are you sure you want to exit?)
• * You can enable/disable sending chat logs through email
• * You can set input texts (i.e. Enter Your Email)
• * Chat screen texts can be formatter through CSS. You can change colors and font-size and more

 

 

HTML Integration

 

System easily can integrate to any web page. You only need to add HTML banner to your web site.

 

Requirements

 

• * PHP Server

 

Explanation : In order to use Online Support Chat System you should have a PHP server. Most of the host providers can give you a php based server such as Linux. You can either find free hosts and professional hosts for using PHP files.

 

No SQL

 

You don’t need sql. Yes no sql.

 
 
Preview The Online SupportBuy The Online Support For Only $20